Commuter Counting
in Transit Case Study

Driven by its innovative spirit, Miami-Dade County refused to be deterred by the lack of ridership data during the pandemic. Wishing to ensure riders had access to public services while not creating queues at gates to ensure adequate social distancing, they boldly turned to a technological solution—Unleash live, an enterprise computer vision platform that would prove to be a game-changer.

Unleash live integrates seamlessly with existing camera infrastructure. By leveraging the power of computer vision, it anonymously tracks passenger flow at entry and exit points. This provides Miami-Dade County with the much-needed ridership data minus the privacy concerns associated with traditional fare collection systems.

The implementation of Unleash live offers several advantages beyond just filling the data gap:

• Cost-Effective: It utilizes existing camera infrastructure, eliminating the need for investment in new hardware.
• Unleash live doesn't just fill the data gap; it does so in real-time. This means immediate adjustments and resource allocation based on passenger flow, improving overall network efficiency.
• Scalability: The system can be easily scaled to accommodate future network expansions or changes in ridership patterns.
• Unleash live's computer vision capabilities extend beyond data collection. They can be harnessed for security purposes, analyzing passenger behavior and identifying anomalies to contribute to a safer and more secure network environment.
• Deployment flexibility. The choice for complete cloud processing or an edge or on-premise solution.
• The ability to run multiple AI models on individual video feeds provides a multitude of data sources for different operational stakeholders

With Unleash live, Miami-Dade County has overcome the data gap and unlocked new possibilities for managing its MetroRail network. The system provides valuable insights, enabling them to optimize train schedules, allocate resources effectively, plan for the future more accurately, and potentially enhance security measures. This innovative approach demonstrates how technology can bridge the gap created by unexpected circumstances, ensuring the MetroRail network's continued smooth operation and future success.